Retail SSD Warranty Term


1 Client SSD Limited Warranty Statement

Thank you for purchase a YMTC Solid State Drive (the “Product”). YMTC appreciates your belief and has the confidence to provide you the best quality of service.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE PRODUCT PROVIDED BY YMTC.YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS YMTC SSD LIMITED WARRANTY TERMS(“TERMS”).

FAILURE OF THE PRODUCT CAN RESULT IN LOSS, DELETION, CORRUPTION OR ALTERATION OF DATA (“DATA LOSS”). YMTC IS AND WILL NOT LIABLE FOR DATA LOSS IN CONNNECTION WITH THE PRODUCT.

YOU ALWAYS TAKE THE RESONSIBILITY TO PROECT YOU DATA FROM DATA LOSS, AND YOU AGREE TO MAINTAIN A VERFIED BACKUP OF ALL DATA ON THE PRODUCT AT ALL TIMES.

1.1 Warranty Terms

YMTC warrants to the purchaser of the product in its original sealed packaging(“You”) that the product is free from defects in material and workmanship on the terms and conditions set forth herein, subject to the conditions and limitations set forth below:

1)      THE LIMITED WARRANTY PERIOD, WHICH DURATION IS BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING IN THE CASE OF AN ORIGINAL PURCHASER; AND

2)      THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS WARRANTY YEAR or TBW (Warranty depends on TBW and warranty year, whichever comes first) THRESHOLD AS MEASURED BY YMTC’S SMART SOFTWARE OF THE “S.M.A.R.T” ATTRIBUTE(XX).

The YMTC Smart Software tool is specified in the specification for the Product, and can be fetched free of charge using the YMTC website at www.ymtc.com.

a)        As for PCIe drive, the value of the S.M.A.R.T attribute “Percentage Used”, as measured by YMTC’s Smart software tool, reaches or exceeds a value of “xxx”; or

b)        As for SATA drive, the value of the S.M.A.R.T attribute “Media Wear Out Indicator”, as measured by YMTC’s Smart software tool, reaches or exceeds a value of “xxx”.

3)      IN THE EVENT THAT A VALID PROOF OF PURCHASE IS NOT AVAIABLE, THE LIMITED WARRANTY PERIOD WILL BE DETERMINED BY THE DATE OF MANUFACTURE.

Furthermore, this limited warranty does not apply to any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, modification or other external causes. This limited warranty shall not apply if:

1)      The Product was not used in accordance with any accompanying instructions, or

2)      The Product was not used for its intended function and environment, or

3)      Any Product on which the original identification information has been altered, obliterated or removed, that has not been handled or packaged correctly, or physical damage of Product, including but not limited to, deep scratches.

YMTC reserves the rights to update this warranty terms at its sole discretion without notice in advance, that the products suffer from defects in material or workmanship and does not substantially conform to the published specifications under normal use, as you own the Product and during the limited warranty period, and subject to the conditions and exceptions stated in this agreement, YMTC will, as its option, either:

1)      Repair or replace the Product with new or recertified Product of equal or greater capacity and functionality;

2)      If YMTC is unable to repair or replace the product, it will refund or credit the lesser of either the current value of the product at the time the warranty claim is made or the purchase price;

3)      In the case of replacements, YMTC may replace Your Product with one that was previously used, repaired and tested to meeting YMTC Specifications;

4)      In the case of NTF (Not True Fail) through a diagnosis, Your Product will be sent back to You;

5)      Proof of purchase must be provided showing the original date and place of purchase, as well as the product description and price;

6)      The warranty period for repaired and replaced products will be applied for the longer of the remainder of the original warranty period or ninety (90) days;

7)      This warranty is provided only to You and is not transferable or inherit.

8)      Products as part of a kit require that the kit be returned in its entirety in order to be eligible for warranty.


1.2 Extend of the Limited Warranty

The warranty stated herein shall NOT apply if:

1)      Any failure or defect arouse out of the presence of a third party product, software or component, whether authorized or not.

You acknowledge and agree that the Product is not designed for and shall not be used in, including without limitation, life support system, critical care, medical or safety equipment, or other applications where failure could result in loss of life or personal or physical harm, or any military or defense application to which special terms or provisions may apply.

YMTC’s warranty does NOT cover any costs and expenses relating to SSDs’ overhaul/assembly and data recover for repairs or replacement of the Product including labor, installation or other costs incurred by you.

YMTC does not warranty that the Product will be free from design defect or errors known as “errata”. Current characterized errata are available upon request.


1.3 Warranty limitations and exclusions

EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN, AND TO THE EXTEND PERMITTED BY APPLICIABLE LAW, YMTC DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABLILITY, FITNESS FOR A PARTUCULAR PURPOSE, NONINFRINGEMENT, COURSE OF DEALING AND USAGE OF TRADE. ALL EXPRESSED AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.

THIS AGRRMENT CONTAINS YMTC’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS AGREEMENT.

IN NO EVENT SHALL YMTC, ITS SUPPLIERS OR ANY AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, ANY FINANICAL LOSS OR ANY LOST DATA OF FILES, EVEN IF YMTC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT WILL YMTC’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.THESE LIMIATATIONS AND EXCLUSIONS APPLY TO THE FULLEST EXTEND PERMITTED BY APPLICABLE LAW.

Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


1.4 Warranty Service

To obtain warranty service, you may contact your place of purchase, or the authorized YMTC dealer or distributor from whom you purchased the YMTC Product, or you may contact YMTC by calling an YMTC Customer Service center during business hours. You will be asked for:

1)      You contact details;

2)      Proof of purchase;

3)      Model name and Product identification number;

4)      An explanation of the problem

5)      More information if necessary.

If the Product is eligible for warranty service, you will receive a Return Material Authorization (RMA) number and instructions for returning the Product. AND PLEASE CONFIRM THE TERMS OF ITS RETURN POLICIES PRIOR TO RETURNING THE PRODUCT.

YMTC will ship to you, at its expense, the repaired or replaced Product within a reasonable period upon receipt of the returned Product. The replacement product will be warranted under the terms contained in the Limited Warranty, including its exclusions, extension, except that the term of the warranty will be whichever of the following two periods is longer:

1)      90 days, beginning on the date of shipment of the repaired or replaced Product to you;

2)      The remainder of the warranty period for the returned product plus any additional period equal to the number of days when you received the repaired or replaced Product.

Before you return any product which stores data, be sure to back up your data and remove any confidential, proprietary, or personal information and removable media from the product. YMTC has no responsibilities for any of your confidential, proprietary or personal information.


2 Reference

3           Limited Warranty Condition (Warranty Period and TBW)

Product

Form Factor

Capacity(GB)

Part Number

Product Warranty Policy

PC005 Active

M.2 2280 M Key

256

ZTSS1CB04B11MC

5 years or 200TB TBW

PC005 Active

M.2 2280 M Key

512

ZTSS1CB06B11MC

5 years or 320TB TBW

PC005 Active

M.2 2280 M Key

1024

ZTSS1CB08B11MC

5 years or 640TB TBW

SC001 Active

2.5'' 7mm

256

ZTSS0CB04D11MC

3 years or 170TB TBW

SC001 Active

2.5'' 7mm

512

ZTSS0CB06D11MC

3 years or 340TB TBW

SC001 Active

2.5'' 7mm

1024

ZTSS0CB08D11MC

3 years or 680TB TBW

SC001 Active

M.2 2280 BM Key

256

ZTSS0CH04D11MC

3 years or 170TB TBW

SC001 Active

M.2 2280 BM Key

512

ZTSS0CH06D11MC

3 years or 340TB TBW

SC001 Active

M.2 2280 BM Key

1024

ZTSS0CH08D11MC

3 years or 680TB TBW